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Fitbit not found

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‎11-17-2017 10:51

‎11-17-2017 10:51

Hi can anyone help please I have lots of problems synchronizing  and in the last week my mobile says cannot find my fitbit I have been in settings blue tooth removed gone into fitbit reinstalled searched and still cannot find don't know what else you do my fitbit is only 4 months old getting very fed up as its not working correctly many thanks in advance

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‎11-17-2017 20:47 - edited ‎11-17-2017 20:49

‎11-17-2017 20:47 - edited ‎11-17-2017 20:49

@SupercareFrustrating I agree.. I find I have to restart my Fitbit tacker, in my case the Ionic, and it syncs immediately. I'm also on App 2.62...

 

Edited and added... Check your restart here

 

@Supercare wrote:

Hi can anyone help please I have lots of problems synchronizing  and in the last week my mobile says cannot find my fitbit I have been in settings blue tooth removed gone into fitbit reinstalled searched and still cannot find don't know what else you do my fitbit is only 4 months old getting very fed up as its not working correctly many thanks in advance

 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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‎11-19-2017 13:08

In response to Colinm39

‎11-19-2017 13:08

Thanks for joining the Forums @Supercare! Hello @Colinm39.

 

@Supercare, did the restart @Colinm39 suggested work? If so, please tell us. That way, other users who find this post will know to restart the tracker.

 

@Colinm39 Thanks for chiming in to help!

 

If you have any further questions, please let me know.

Lanuza | Community Moderator

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