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Fitbit not synching

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‎01-07-2019 20:38

‎01-07-2019 20:38

Saw this message on help.fitbit.com

 

We’re currently experiencing an issue where customers may be unable to sync or login, or receive page errors. Our engineers are working to resolve this issue as quickly as possible.

 

 

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4 REPLIES 4

‎01-08-2019 06:21

‎01-08-2019 06:21

Hello @SunsetRunner.

 

Thanks for sharing that with everyone in here! 

 

I'm sure that other users will find it informative and useful to see this. 

 

If you are experiencing any issues be sure to let us know and we'll be happy to try and help you figure out what is going on.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎01-08-2019 06:48

In response to LanuzaFitbit

‎01-08-2019 06:48

Everything is working this morning.

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‎01-08-2019 13:44

In response to LanuzaFitbit

‎01-08-2019 13:44

My Alta stopped synching with my Samsung 6 at 8:07am yesterday. It is still not synching at 5:42pm today. What needs to be done? My WiFi and internet are working.

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‎01-09-2019 10:16

In response to Careyir

‎01-09-2019 10:16

Yeah! My Alta and Samsung S6 just started synching, after more than 2 days.

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