06-04-2017 15:09
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06-04-2017 15:09
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Hi, I travelled to Croatia from the UK on Saturday and my fitbit has stopped syncing. I've tried logging out and back in, turned the automatic location and time off in advance settings. Not sure what else I could do? I've got the fitbit blaze and a Samsung s7.
Thanks
Ritty

06-05-2017 12:21
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06-05-2017 12:21
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Thanks for joining the Forums @Ritty. I hope you have a good time in Croatia!
Regarding your Fitbit, I'd recommend that you try to restart the Bluetooth connection between your S7 and your Fitbit. Let's try the following:
- Access your S7's Bluetooth settings.
- Look for your Fitbit Blaze and then remove it from that list.
- Open the Fitbit app again and go to the Account tab.
- Once there, click on the 'Set Up a New Device' and follow the setup instructions.
Please let me know how it goes.

