Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not syncing when abroad

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi, I travelled to Croatia from the UK on Saturday and my fitbit has stopped syncing.  I've tried logging out and back in, turned the automatic location and time off in advance settings. Not sure what else I could do? I've got the fitbit blaze and a Samsung s7.

 

Thanks

Ritty

Best Answer
0 Votes
1 REPLY 1

Thanks for joining the Forums @Ritty. I hope you have a good time in Croatia!

 

Regarding your Fitbit, I'd recommend that you try to restart the Bluetooth connection between your S7 and your Fitbit. Let's try the following:

  1. Access your S7's Bluetooth settings.
  2. Look for your Fitbit Blaze and then remove it from that list.
  3. Open the Fitbit app again and go to the Account tab.
  4. Once there, click on the 'Set Up a New Device' and follow the setup instructions.

Please let me know how it goes. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

Best Answer
0 Votes