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Fitbit not syncing

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‎08-14-2017 21:53

‎08-14-2017 21:53

My fitotal stop syncin after  my android  samsung  s5 update  last week.  It won't  sync on my computer  either. What and where is rhe problem  and will it be fixed  soon.

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‎08-14-2017 23:49

‎08-14-2017 23:49

You could try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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