10-13-2019 06:22
10-13-2019 06:22
I have not been able to sync since May but use my fitbit everyday. I am getting ready to delete app and just use another device. Any suggestions?
10-14-2019 15:04
10-14-2019 15:04
Hi @Gussieb, welcome to the Community Forums!
Thanks for bringing this to my attention and for troubleshooting your device prior to posting. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.
Keep me posted, I'll be around if you need anything else.