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My Alta hasn't synced since Thursday night at 22.12. It keeps saying your sync is scheduled but it still won't.. Also since the phone updated a week ago the GPS won't work.
I have exactly the same product and the exact same last sync day......... Someone at Fitbit knows there is a problem with the sync...... Been a Fit bit fan since 2014 please can we have some answers........ 😬😬😬😬😬
Try going into the app settings on your phone, fitbit app, storage - clear cache. Then try re-syncing. I'd been having problems since Friday, just did that and took it a while to re-sync but everything is working great now.
