11-01-2017 08:44
11-01-2017 08:44
My fitbit is not keeping track of when im active. Went to the gym for about 45 minutes today and only my steps were tracked....???
11-05-2017 09:13
11-05-2017 09:13
A very warm welcome to the Forums @Nicholasa85.
Are you referring to the active minutes? You can read more about active minutes in our help page, but basically, you will get active minutes for continuous activity of a certain intensity without any pauses. If you perform an activity for 10 minutes or more, without a single stop then you will be awarded active minutes. If you had slight stops, or the activity was not overly intense in regards to whole body movement, then it is very possible that your Fitbit will not recognize it.
Perhaps you could look into manually entering the activity you performed? While manually logged activities do not count towards friend's leaderboards or challanges, they do count for your personal records and goals.
I hope this clarifies the situation! Please let me know if there is anything else I can do for you.