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Fitbit not syncing

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‎07-07-2018 16:00

‎07-07-2018 16:00

My fitbit won't sync to my samsung 6....last day it synced was June 29th. A whole week ago! 😢 It's fully charged and my phone has had all updates and I've even turned it off to power down power up..... still my Bluetooth doesn't recognize it.  Please help! 🙁😢

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‎07-08-2018 00:45

‎07-08-2018 00:45

Having tried restarting your phone without any luck, I would try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries though as it sometimes doesn't work.

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