Fitbit one

[Shikana5]

Fitbit charging great but wont sync into my phone. It stopped a week ago. Still wont do it 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

These have always worked for me when I’ve had problems but others have found other steps that worked for them. For example:

• let the battery completely drain and then recharge

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com