01-22-2025 15:16
01-22-2025 15:16
Fitbit not syncing again. Deleted app, don't know password and reset email not being received. Fed up having spent hours trying to resolve. Followed all guidance offered
01-23-2025 07:57 - edited 01-23-2025 08:08
01-23-2025 07:57 - edited 01-23-2025 08:08
Hi there @Meakelly! A warm welcome to the Fitbit Community!
Thank you for letting us know that you didn't receive the password reset email.
If you have already migrated your account to a Google Account please follow the instructions from this article ---> Reset your password
Let me know how it goes.