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Fitbit will not sync to DISCOVERY vitality App

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‎07-19-2019 12:32

‎07-19-2019 12:32

My Fitbit will not sync to Discovery Vitality App since 16 July. I have tried to delink it and that also wont work on both the app and my laptop. I have tried to go the route of revoking access to Vitality on the Fitbit home page but that does not work either. Any advice?

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‎07-19-2019 17:15

‎07-19-2019 17:15

Hi @TamsynC - I searched the Help forums and found this answer to your problem from @MarcoFitbit 

 

It sounds like you have already tried some of the instructions. If the link above does not help, it would be best to contact Discovery Vitality App for their suggestions. 

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