Fitbit will not sync to phone

[Rollerball]

I hadn't worn the tracker for a couple of weeks and recharged it .When I go to sync it with the phone ,of course , there is a problem. The app is "looking " for the tracker but doesn't sync even though the phone is paired with the tracker. I have also reinstalled the fitbit app. Every time I try this process it turns into a **ahem**ing ordeal ! Even  when I have previously got it working and have travelled to a different time zone, I have to wait hours for the bloody thing to resync the time.  As I have previously said, this thing is an unworkable ball of **ahem**  !!

Moderator edit: Clarified subject

[LanuzaFitbit]

Hello @Rollerball.

Thanks for sharing the troubleshooting that you have tried your Fitbit to sync with your phone.

In this case I'd like to recommend that we try restarting the connection between your Fitbit and your phone. To do so, follow these steps:

1. Go into your phone's Bluetooth settings.
2. Once there, look for all Fitbit devices that show up as paired.
3. Remove all of them from the paired devices list.
4. Restart your phone.
5. Run the set up again as if you were using a replacement Fitbit. 

That should do the trick.

In the meantime I'd like to ask you what phone is it that you have and what Fitbit device. That could shed some light into what is going on.

Let me know if there are any further questions.