help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit will not sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-14-2023 04:01

‎08-14-2023 04:01

Fitbit 5 stopped syncing yesterday.   I have tried all suggested troubleshooting.   Uninstalled, rebooted, turned off and on.   Please assist. 

Best Answer
1 REPLY 1

‎09-06-2023 15:56 - edited ‎09-06-2023 15:56

‎09-06-2023 15:56 - edited ‎09-06-2023 15:56

Welcome to the forums @Tabsher741.

Thank you for sharing the inquiry regarding your device and thanks for trying to fix it with the troubleshooting steps suggested.

Could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

Best Answer
0 Votes