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Fitbit won't link

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‎10-18-2016 14:12

‎10-18-2016 14:12

Hello, my fiance accidently unpaired my fitbit charge hr from my phone. When I go into pair it now it keeps saying it can't pair. I am unsure what to do. Is there a way to power off my fitbit? Any guidance would be appreciated.
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3 REPLIES 3

‎10-19-2016 05:27 - last edited on ‎08-13-2025 05:12 by Fitbit Moderator

‎10-19-2016 05:27 - last edited on ‎08-13-2025 05:12 by Fitbit Moderator

Welcome to the Community @Krwajb92813. I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Fitbit, after the restart process, follow the setup procedure one more time from your Android Fitbit app.

Let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-19-2016 05:39

In response to AlejandraFitbit

‎10-19-2016 05:39

I got it to link this morning. Thank you.
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‎10-19-2016 05:48 - last edited on ‎08-13-2025 05:12 by Fitbit Moderator

In response to Krwajb92813

‎10-19-2016 05:48 - last edited on ‎08-13-2025 05:12 by Fitbit Moderator

You are welcome @Krwajb92813. I am glad to hear that your tracker is now working. If you need anything else, do not hesitate in posting it. 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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