02-06-2021 15:22 - last edited on 02-07-2021 15:40 by LiliyaFitbit
02-06-2021 15:22 - last edited on 02-07-2021 15:40 by LiliyaFitbit
I had to manually go in & change/update the time on my Fitbit but now I can't get it to sync up and update the correct time.....
Moderator edit: subject for clarity
02-06-2021 15:47
02-06-2021 15:47
How did you "manually go in & change/update the time on my Fitbit"?
02-07-2021 15:36 - edited 02-07-2021 15:39
02-07-2021 15:36 - edited 02-07-2021 15:39
Welcome to the Fitbit Community, @Sgp2020. It's nice to see you around, @JohnnyRow.
@JohnnyRow Thank you for your support.
@Sgp2020 Thanks for the details shared in your post. I appreciate your efforts and would like to advise that the time on your device should be corrected when you sync it. I recommend confirming if your device is paired to your Fitbit account by doing the following:
If you experience any difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the device is still showing the wrong time after syncing, please try the additional troubleshooting steps here.
Hope this helps!
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