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Fix for Sync problem

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‎06-16-2016 16:47

‎06-16-2016 16:47

Iv'e owned a Flex and now a Charge HR and have been able to sync by setting my Bluetooth to sync to all near by devices. I have also restarted my Bluetooth before for changing this setting. Both models have always found my Galaxy S4. You may have to wait for about 10 min for the fitbit info to show.  Give it a try, you may be happy.

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‎06-18-2016 09:29

‎06-18-2016 09:29

Thanks for visiting the Community @Larbear! I'm glad to see you shared some tips to fix syncing issues. Restart the Bluetooth works pretty well to reestablish the connection between your mobile device and the tracker. If you are also having other syncing issues with your Charge HR, I suggest you to take a look into the steps on @HelenaFitbit post. They might help you out. Woman Very Happy

 

Let me know if you have more questions or concerns! 

Heydy | Community Moderator, Fitbit
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