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Fix the GPS tracking feature in Hike

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‎01-29-2019 02:07 - last edited on ‎01-30-2019 12:15 by Moderator Alum

‎01-29-2019 02:07 - last edited on ‎01-30-2019 12:15 by Moderator Alum

As per this thread: https://community.fitbit.com/t5/Android-App/Question-about-GPS-distance-calculation/td-p/2425756

The "Hike" GPS feature calculation is ludicrously inaccurate and seems to ignore vast tracts of valid GPS data.

As support is unable to do anything practical, such as reprocess uploaded files using "Bike" programming, please either fix or disable the GPS Hike feature.

 

Moderator edit: Format.

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‎01-30-2019 12:18

‎01-30-2019 12:18

Thanks for sharing your feedback @GaiusCoffey.

 

We're glad to see you around, thank you for the thorough feedback for the Fitbit environment, customer service and devices. This has not gone unnoticed and be sure that I will pass this along.

 

We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.

 

We've moved your post from Feature Suggestion to the help Forums, since this is more related to feedback than a new feature.

 

Thanks for your sharing.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎01-30-2019 12:18

‎01-30-2019 12:18

Thanks for sharing your feedback @GaiusCoffey.

 

We're glad to see you around, thank you for the thorough feedback for the Fitbit environment, customer service and devices. This has not gone unnoticed and be sure that I will pass this along.

 

We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.

 

We've moved your post from Feature Suggestion to the help Forums, since this is more related to feedback than a new feature.

 

Thanks for your sharing.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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