Flex 2 not counting steps

[Hunneysue]

Not sure if it is a sync issue or just not counting. I am on my feet walking all day most days. For some reason my fitbit didn't sync for more than 5 days, no clue why. But I've been wearing it and I have it set to vibrate to notify me when I hit my goal for the day. I thought it was working today it vibrated and out up to say I met my goal, but when i went to force it to sync it only counted 288 steps. I walk more than that just going from my car to the entrance to my workplace! I can't seem to get it to correct itself. Please help?

[RobertoME]

Hello @Hunneysue, nice to see you have joined the Fitbit Community. My apologies for the late response and I'm wondering how it goes? Is the issue still persisting? Have you noticed if other data is not updating as your steps count?

If the issue persists and the steps are not updating, try to perform a restart on your tracker: How do I restart my Fitbit device?

Keep me posted how it goes. See you around!