help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex 2 not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-18-2018 13:58 - last edited on ‎12-19-2018 06:51 by Fitbit Moderator

‎12-18-2018 13:58 - last edited on ‎12-19-2018 06:51 by Fitbit Moderator

Flex2 not sinking with phone step tracker not on phone

 

 

Moderator edit: Clarified sujbect

Best Answer
0 Votes
1 REPLY 1

‎12-19-2018 06:52

‎12-19-2018 06:52

Welcome to the Forums @Satin.

 

Let me help you get your Fitbit to sync with your phone once again.

 

The first thing I'd recommend is that you try to follow all of the steps listed in this help article, in order. They should help you resolve any issues that you are experiencing with the syncing.

 

I'd also like to ask what phone is it that you are using to sync your Fitbit.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes