Flex 2 tracker not found

[Jamiemstpierre1]

 I'm using a  Samsung Galaxy 7, I have a flex2 that's been working fine until today. Now it won't sync, keeps saying tracker not found.  I have restarted my phone. Logged in and out of the Fitbit app and have restarted my phone.  Its still not working 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone (I note you have done this but include it for completeness)
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

[Jamiemstpierre1]

I unpair my flex 2 and now it wont reinstall still wont connect to the tracker

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