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Flex 2

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BostiMom

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My Fitbit Flex 2 has stopped recording anything except calories. Can anyone tell me what to do? Thanks!

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SteveH

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This sounds like it has stopped syncing with your phone (some calories are tracked on your dashboard without needing to sync).

The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: Help article: How do I restart my tracker?
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
if none of that works then contact customer support: contact.fitbit.com

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