Flex will not sync with phone

[Bcinnc]

I have used this fitbit flex for a year now. Earlier this week battery went dead, so I charged. But now it will not sync with my phone (galaxy4) I have tried restarting the phone twice, deleted the fitbit app and reloaded, with no success. The fitbit seems to be working fine, it's increasing the indicator lights as I get more steps. I just cannot get the app to "find" the fitbit. Help!

[Odyssey13 · Accepted solution]

Welcome to the forums @Bcinnc

Did you do a restart of the device? Usually when the battery dies, doing a restart helps. Follow the procedure and do it three times to ensure it's done. click

Let us know what happens.