Food Logging Issues

[BuckU]

Fitbit used to be the simplest app for food logging, but lately it’s been more bugs than help. Support is hard to reach and rarely gives clear answers. I’m logging food and it disappears, showing 0 calories while the graph still reflects the intake.

Moderator Edit: Clarified subject

[Scooter58]

Same problem here, using Charge 6 on Android. Food won't add or disappears when you do.  If you try to see specific food details it returns "unexpected error"

[SunsetRunner]

Same problem here

Moderator Edit: Formatting

[TheNeilHaley]

Another day, another App bug.

[Amy11Fitbit]

Hello everyone, nice to see you all! Let's give a warm welcome to our new member!

Thank you for bringing this to our attention. We've identified the issue regarding logging food information in the dashboard and have prioritized a fix.

Our engineering team is currently conducting a comprehensive review of the missing data to ensure everything is back on track. We appreciate your patience while we work on a resolution. We’re on top of it and will resolve this as quickly as possible.

[1089952]

Same issue since tues.

[KaylynT]

I am still having this issue on 4/24/26