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Food Logging Issues

‎04-22-2026 07:13 - last edited on ‎04-23-2026 04:15 by Fitbit Moderator

‎04-22-2026 07:13 - last edited on ‎04-23-2026 04:15 by Fitbit Moderator

Fitbit used to be the simplest app for food logging, but lately it’s been more bugs than help. Support is hard to reach and rarely gives clear answers. I’m logging food and it disappears, showing 0 calories while the graph still reflects the intake.

Moderator Edit: Clarified subject

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6 REPLIES 6

‎04-22-2026 07:55

‎04-22-2026 07:55

Same problem here, using Charge 6 on Android. Food won't add or disappears when you do.  If you try to see specific food details it returns "unexpected error"

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‎04-22-2026 09:40 - last edited on ‎04-23-2026 04:01 by Fitbit Moderator

‎04-22-2026 09:40 - last edited on ‎04-23-2026 04:01 by Fitbit Moderator

Same problem here

Moderator Edit: Formatting

 

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0 Votes

‎04-23-2026 02:19

‎04-23-2026 02:19

Another day, another App bug.

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‎04-23-2026 05:36

In response to TheNeilHaley

‎04-23-2026 05:36

Hello everyone, nice to see you all! Let's give a warm welcome to our new member!
 
Thank you for bringing this to our attention. We've identified the issue regarding logging food information in the dashboard and have prioritized a fix.
 
Our engineering team is currently conducting a comprehensive review of the missing data to ensure everything is back on track. We appreciate your patience while we work on a resolution. We’re on top of it and will resolve this as quickly as possible.
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‎04-23-2026 08:17

‎04-23-2026 08:17

Same issue since tues.

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0 Votes

‎04-24-2026 06:52

‎04-24-2026 06:52

I am still having this issue on 4/24/26

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