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Food Tracking not appearing in dashboard or history

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‎06-30-2022 08:25

‎06-30-2022 08:25

I am using the fitbit app on an samsung phone and when I enter food, it does not appear in the main dashboard.  I can only see the food entries and calories consumed when I go into the food panel.  The bar graph shows the previous days calories consumed but if I look at what I ate for a previous date, the bar graph plot disappears.

 

I looked at my dashboard on fitbit.com and the food information is not their as well.  so this appears to be a problem with food tracking in general and not the Android app.

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‎06-30-2022 09:29

‎06-30-2022 09:29

That's a known issue for several months now. Food tracking is completely broken.

See https://community.fitbit.com/t5/Android-App/Android-Fitbit-app-not-tracking-food-and-calories-intake...

 

The devs did not fix it yet, but support keeps telling me, that they are aware of this and are working on it.

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‎06-30-2022 10:58

In response to SunsetRunner

‎06-30-2022 10:58

Thanks @SunsetRunner .  I only started getting this problem a few weeks ago but I had hoped that this was merely an android app issue and that the data would still be there.  But when I went to the fitbit.com dashboard, the data was not there either.

 

FYI, I switched over to log my food in myfitnesspal and it seems to appear so far in the dashboard.

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