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Food database search doesn't find a food that scanning does.

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‎11-26-2018 21:10

‎11-26-2018 21:10

I've searched the boards and haven't seen my exact issue. If I search for a product in my app (Android), for example Fatso Hybrid Peanut Butter it doesn't show up. If I scan the product it does. I've tried searching on the brand name, on hybrid, and just peanut butter (and scanned the resulting list) and it does not show up. This happens with a number of products, and also happens on IOS (I have tested it). Strange and frustrating. It doesn't matter if the item is in my frequent or recent list. 

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‎11-27-2018 06:13

‎11-27-2018 06:13

Hello @WillyK.

 

Thanks for bringing this up and checking on those details. I will be moving this thread to the Android board. 

 

I'll be sharing this with the rest of the team so that we can take a closer look at what is going on. Please know that as soon as we have anything to announce on the matter we'll be letting everyone know.

 

Feel free to reach out with any question.

Lanuza | Community Moderator

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