03-30-2021 01:22
03-30-2021 01:22
Since yesterday, everytime I need to log something it goes on the previous day, but the date when selecting the quantity is correct. When I open the food log again it even shows the one of yesterday and I need to tap on it once or twice to see today's log.
I've updated the app, uninstalled and reinstalled, but I get the same issue. I'm logging food from the website dashboard for now, at least that works. Can it be fixed, please?
Answered! Go to the Best Answer.
03-30-2021 09:36
03-30-2021 09:36
@ymx Thanks for being part of our Community!
Thank you for troubleshooting this issue. I would like you to log out from the app, restart your phone and log back in. You could also try clearing the apps cache by going to settings > apps > Fitbit.
Hope this helps.
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03-30-2021 09:36
03-30-2021 09:36
@ymx Thanks for being part of our Community!
Thank you for troubleshooting this issue. I would like you to log out from the app, restart your phone and log back in. You could also try clearing the apps cache by going to settings > apps > Fitbit.
Hope this helps.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
03-31-2021 02:23
03-31-2021 02:23
I did both and it fixed the problem, thank you very much. 😊
04-01-2021 11:14
04-01-2021 11:14
@ymx thank you for the update. Really happy to hear that the previous instructions helped fix the issue and thank you for letting me know as this may help other members in the same situation.
Happy stepping and stay safe!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!