Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Food gets logged on previous day despite date being correct.

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Since yesterday, everytime I need to log something it goes on the previous day, but the date when selecting the quantity is correct. When I open the food log again it even shows the one of yesterday and I need to tap on it once or twice to see today's log.

I've updated the app, uninstalled and reinstalled, but I get the same issue. I'm logging food from the website dashboard for now, at least that works. Can it be fixed, please?

Best Answer
1 BEST ANSWER

Accepted Solutions

@ymx Thanks for being part of our Community! 

 

Thank you for troubleshooting this issue. I would like you to log out from the app, restart your phone and log back in. You could also try clearing the apps cache by going to settings > apps > Fitbit.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

@ymx Thanks for being part of our Community! 

 

Thank you for troubleshooting this issue. I would like you to log out from the app, restart your phone and log back in. You could also try clearing the apps cache by going to settings > apps > Fitbit.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

I did both and it fixed the problem, thank you very much. 😊

Best Answer

@ymx thank you for the update. Really happy to hear that the previous instructions helped fix the issue and thank you for letting me know as this may help other members in the same situation.

 

Happy stepping and stay safe!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes