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Food logging - cannot log food (Android)

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‎02-07-2016 18:34

‎02-07-2016 18:34

I have been using it successfully up util now, but all of a sudden I can't log my food on either my Android tablet or phone, but can still use my laptop. The dropdown list no longer drops down on either device. Any ideas anyone?

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‎02-08-2016 09:13

‎02-08-2016 09:13

It's great to see you around the forums @JacquiWill! This is an odd situation, I recommend to log out of the Fitbit App and force quit it. When you log back in, check if you can log your meals on your tablet or phone. 

 

If you're still not able to do so, please uninstall the Fitbit App for Android and restart your phone/tablet. Install again and check if the food logs appear. 

 

However, if the problem persists; please let me know and we'll investigate further on this problem. Smiley Happy

 

Let me know if you have any questions, good luck! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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