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Food logs not correctly saving

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‎02-06-2021 04:08 - last edited on ‎02-09-2021 17:41 by Fitbit Moderator

‎02-06-2021 04:08 - last edited on ‎02-09-2021 17:41 by Fitbit Moderator

Hi,I'm having a problem with my food log. Everytime I go to save any food it also adds everything I ate the day before to the total. When I delete this food from the day before so I just have what I have eaten logged,then it changes the information from the day before to that of today. I have logged out of Fitbit, uninstalled the app, restarted my phone and watch,and turned my bluetooth  off and  back on.....nothing helps.I have recently had a new phone,but the food log worked fine for a couple of days before this started happening. 

I have been using the food log for a year now ,with it successfully helping me with losing weight ,and I am so frustrated this is now happening. 

Does anyone have any ideas of what I could try please.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎02-09-2021 15:27

‎02-09-2021 15:27

Hi @Emmi3891, welcome to the Community Forums. 

 

Thanks for the details shared and for trying to solve this prior posting. Please log out, force quit the app and clear cache, then log in. 

 

Hope this helps. 

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