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Food posting didn't hold entries yesterday

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‎03-18-2021 08:54 - last edited on ‎03-19-2021 13:52 by Fitbit Moderator

‎03-18-2021 08:54 - last edited on ‎03-19-2021 13:52 by Fitbit Moderator

Yesterday (March 17th) I entered food several times, both on my phone and on my laptap, sometimes it didn't show and then later duplicate entries showed, which I then deleted.  Today,  had to re-enter everything after lunch for yeesterday. Hopefully this was a "glitch" that has been corrected.

 

Moderator Edit: Clarified subject

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‎03-19-2021 14:17

‎03-19-2021 14:17

@TJinTX Hi there. Thank you for the troubleshooting tried prior to posting. 

 

If you're still experiencing this, please try the following: 

 

- Log out from the Fitbit app 

- Force quit it > Clear cache 

- Restart your phone 

- Log back in 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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