03-15-2021 17:53
03-15-2021 17:53
I can't add friends when I try using their user name or email I get an error message
Best Answer03-18-2021 15:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-18-2021 15:35
@azgonzalez Hi there. Thank you for the details mentioned.
Please confirm that you have a compatible operating system, which for Android is 7.0 or higher. In order to provide you with the appropriate troubleshooting, let me know the error message you're getting, if you have a screenshot, attach it to your next reply.
Hope this helps.
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Best Answer03-18-2021 16:08
03-18-2021 16:08
03-19-2021 13:09
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-19-2021 13:09
@azgonzalez Thank you for getting back.
It seems that the screenshot wasn't attached to your reply, please follow these steps to attach it to your next response.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer