06-25-2021 02:13
Bronze Community Members are highly active users who have shared their knowledge for the betterment of Fitbit products and services. Learn more
06-25-2021 02:13
Many are still posting synchronisation issues. Are you aware an update, version 3.43.1, has been released in Google Play? I do not know if it is available for everyone yet, if you cannot see it in Play, I would first check if it is installed automatically. If not check back later.
When I got the update, I chose to reset my device as well. Primarily because App and Device have been translated into Norwegian, on top of all the other settings I have tried to change. If you have changed Bluetooth settings several times and tried to set up the call to the device and so on, you should consider doing the same.
@MattFitbit,maybe you should consider pinning information. It is 24 timezones around the world..
07-03-2021 15:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-03-2021 15:03
Hi @LokeAa the thread about the update was pinned on 6/14
Thank you for the report on your experience.
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