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Friends 7 Day Steps

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‎02-17-2016 05:55

‎02-17-2016 05:55

Every morning when I look at Friends 7 day steps mine has reset back the same number the day before. For over a month now mine says 49,830, I will go passed that everyday and the number will go up then the next morning its back to 49,830! Last night at 10pm my number said 59,210 and now its back to 49,830! Im on my Samsung Galaxy S6 Edge.
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‎03-03-2016 03:59

‎03-03-2016 03:59

Thanks for stopping by @LoriDenehy Smiley Very Happy, I'm glad to see you around my friend! Hmmm...very strange let me say.. Have you tried to log out and log back in?

 

Alright, based on this I'd like to clarify that the Fitbit week gives you seven days of your steps. Each day will be different because you lose a day. So that means your seven days go back from today (Thursday) to last Friday. Tomorrow last Friday's steps will be gone from your seven days total which means you're losing steps due to this.

 

If this is not the way that your 7 day steps are working, please sending screen shots showing the same amount on the chart from different days so I can further investigate. 

 

Have a nice day! 

Maria | Community Moderator, Fitbit


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