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Friends not showing on app

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‎05-15-2017 08:14

‎05-15-2017 08:14

Why are my friends no longer showing on phone app.  They appear on fitbit.com??

 

Thanks

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3 REPLIES 3

‎05-15-2017 09:48

‎05-15-2017 09:48

Hi

 

Which operating system does your phone use? iOS, Android, Windows?

 

Thank You

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‎05-15-2017 10:15

In response to SunsetRunner

‎05-15-2017 10:15

Sorry, Its an Android Galaxy S6.  It was Working before..

Thank you!!!  
Best Answer

‎05-15-2017 11:55

In response to captain.russ

‎05-15-2017 11:55

Feel free to logout / in to the fitbit app if not already done.

 

Optionally when desired try clearing the cache of the fitbit app as this can fix any hiccups.. 

 

https://www.google.be/amp/www.androidcentral.com/android-201-how-and-when-clear-app-cache-or-data%3F...

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