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Friends post not showing

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‎10-21-2019 04:08

‎10-21-2019 04:08

I cant see my friends post on android app

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‎10-22-2019 15:56 - edited ‎10-22-2019 15:56

‎10-22-2019 15:56 - edited ‎10-22-2019 15:56

Welcome to the Community Forums @sohrab.samadian.

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know which Android device are you using to see the Community Feed? When was the first time you experienced this and how many times since then?  Does this occur with other features in the Fitbit app or just the posts that are shared by your friends? In the meantime I receive your answers, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.
  7. Let me know if the issue persists.

 

Keep me posted and let me know if you have any additional questions.

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