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Friends

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‎06-13-2016 07:31

‎06-13-2016 07:31

My sister and I can't connect each other as friends. I have her my old zip because I purchased a charge hr. I will not let us connect. She had set up her own acct and it is recording her data. I can see that she has I fitbit but our requests don't get to each other
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‎06-14-2016 14:20 - last edited on ‎01-28-2026 07:03 by Fitbit Moderator

‎06-14-2016 14:20 - last edited on ‎01-28-2026 07:03 by Fitbit Moderator

Is good to have you in the Community @KakeW! This is odd. I recommend making sure you're sending the invitation to the email address linked to your sister's account. Also make sure that on your privacy settings are set to allow your friends to see your information. Rest assured that they will only see your general information. 

Let me know how this goes! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

Did this help you? Help others by marking it as a solution! 🙂

View best answer in original post

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‎06-14-2016 14:20 - last edited on ‎01-28-2026 07:03 by Fitbit Moderator

‎06-14-2016 14:20 - last edited on ‎01-28-2026 07:03 by Fitbit Moderator

Is good to have you in the Community @KakeW! This is odd. I recommend making sure you're sending the invitation to the email address linked to your sister's account. Also make sure that on your privacy settings are set to allow your friends to see your information. Rest assured that they will only see your general information. 

Let me know how this goes! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

Did this help you? Help others by marking it as a solution! 🙂
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‎06-15-2016 05:03

‎06-15-2016 05:03

Thank you!!
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‎06-27-2016 09:36

In response to KakeW

‎06-27-2016 09:36

Hello @KakeW! I'd like to know if your issue was resolved. 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

Did this help you? Help others by marking it as a solution! 🙂
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‎06-27-2016 09:39

‎06-27-2016 09:39

Yes it was!!! Thanks for the help!!
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‎03-30-2023 12:36

In response to VivisFitbit

‎03-30-2023 12:36

Reboot the Fitbit 

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