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GPS distance accuracy

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‎05-06-2020 07:19 - last edited on ‎05-10-2020 12:51 by Fitbit Moderator

‎05-06-2020 07:19 - last edited on ‎05-10-2020 12:51 by Fitbit Moderator

I have noticed that when I go on a tun or walk & connect to GPS my Vetsa Lite does not correctly record the distance I have travelled. I know from the amount of steps I have taken & from comparing the same run on Strava & Samsung Health it is almost a mile wrong.

 

Moderator edit: Subject for clarity 

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‎05-10-2020 12:50

‎05-10-2020 12:50

Hi @Ali1822, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Since your Versa Lite uses your phone's GPS chip with the connected-GPS feature, can you please specify which mobile device are you using? In the meantime I receive your answers, please restart your Versa Lite and then check: How do I use GPS on my Fitbit device?

 

Keep me posted and let me know if you have any additional questions.  

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