help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS on my Android App

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2017 20:48

‎07-06-2017 20:48

Up until last week when I tracked my walk in the App I would get a map of my walk with all my stats and it would save to my weekly exercise but for the last week or so after my walk its there until I hit the back button then it's gone and doesn't save anything. 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-07-2017 11:45

‎07-07-2017 11:45

Hi, @krystyekearney! Did you pause the walk at some point? I haven't tried it since the latest update, but there was a glitch for a while that the tracking didn't save if you paused and restarted the walk partway through.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎07-07-2017 11:45

‎07-07-2017 11:45

Hi, @krystyekearney! Did you pause the walk at some point? I haven't tried it since the latest update, but there was a glitch for a while that the tracking didn't save if you paused and restarted the walk partway through.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes

‎07-07-2017 14:33

In response to MakMak

‎07-07-2017 14:33

I did pause it a few times. I will try not pausing tonight. Thank you.
Best Answer
0 Votes