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GPS running when not in use

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‎10-19-2019 00:14 - last edited on ‎10-20-2019 19:08 by Fitbit Moderator

‎10-19-2019 00:14 - last edited on ‎10-20-2019 19:08 by Fitbit Moderator

My GPS keeps saying it's running from my fitbit , keeps popping up in my notifications , its draining my battery and I cant stop it! Help! 

 

Moderator edit: Subject for clarity 

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‎10-20-2019 19:08

‎10-20-2019 19:08

Hi @Sheejinky, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know when was the first time you experienced this situation and how many times since then? Which Android mobile device are you using and which Fitbit? If you haven't already done so, please restart your device and let me know if this process resolves your concern.

 

Keep me posted and let me know if you have any additional questions.

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