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Galaxy A40 and Charge 2 won't connect

ANSWERED
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‎07-30-2019 00:42

‎07-30-2019 00:42

Dear Community,

 

my mom used there Charge 2 with an Iphone SE but now she changed the phone to a Samsung A40 (Pie 9).
I cant connect the Fitbit to the phone, i deleted from the account the Charge 2 the restart (reset) it, the remove the app from phone and restart the phone, disable the battery optimization. The result always te same:"Sorry, the setup is taking longer then usual. Please patient. We're on it!" then "Not working? Try again"
Anybody have any idea what can i do?
Thanks
Beri,

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1 BEST ANSWER

Accepted Solutions

‎08-01-2019 01:01

In response to berendg

‎08-01-2019 01:01

I found the best solution, I bought a Gear Fit Pro for my Mom.

View best answer in original post

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2 REPLIES 2

‎07-30-2019 06:28

‎07-30-2019 06:28

After a half day, i can connected the watch to my pc and then its works with the Samsung A40 but the notification isn't works HELP PLS!!!

 

rgds

Beri

Best Answer
0 Votes

‎08-01-2019 01:01

In response to berendg

‎08-01-2019 01:01

I found the best solution, I bought a Gear Fit Pro for my Mom.

Best Answer
0 Votes