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Galaxy Note not syncing with my Zip

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‎06-22-2018 21:37 - last edited on ‎06-23-2018 08:38 by Moderator Alum

‎06-22-2018 21:37 - last edited on ‎06-23-2018 08:38 by Moderator Alum

My Fitbit is not syncing with my Galaxy Note since early evening!

 

Moderator edit: updated subject for clarity

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‎06-23-2018 08:59

‎06-23-2018 08:59

Welcome to the Forums @Alligator1! Thanks for sharing your experience with your Zip tracker and the Fitbit app for Android.

 

To make sure that your app is working correctly, restart it. To do so, log from the Fitbit app and reboot your phone. Once your phone is up log back in. Also, keep in mind that a syncing difficulty is usually  caused by a missing requirement. To read more, check out the help article Why won't my Fitbit device sync?

 

Keep me posted with the outcome! 😉 

Lucy | Community Moderator, Fitbit

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