help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Galaxy S7 Edge & Blaze no sync after updates

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2017 20:58

‎03-27-2017 20:58

Received Nougat update on my Verizon S7 Edge this morning, also got firmware update on my Blaze today.  Blaze would not sync so I deleted everything relating to Fitbit off from my phone. Trying to re-add, prompts for pin, and then stalls and cant go past this. Tried Bluetooth mode, classic mode, doesn't matter. Communication seems to work from phone > blaze, but not blaze > phone.

Best Answer
0 Votes
1 REPLY 1

‎03-27-2017 21:29 - edited ‎03-27-2017 21:31

‎03-27-2017 21:29 - edited ‎03-27-2017 21:31

Have you tried rebooting your phone, or resetting the Blaze? I had a similar problem with my Moto Z running Nougat and was able to resolve it by wiping the cache partition.

 

https://www.androidexplained.com/galaxy-s7-wipe-cache-partition/

 

 

Fitbit Ultra | Fitbit One | Fitbit Blaze (SOLD)
Best Answer
0 Votes