Still won't sync to Nexus 6P

[Pretzl]

It has now been ten days since my Flex was last able to Synch to my Nexus 6P.

I have done every. single. thing. suggested to fix the problem and it still doesn't work.  

I am so frustrated with Fitbit and cannot believe every single post and request for help has been completely ignored.  

This is the worst customer care I have seen in a long time. 

Can someone from FitBit please let me know if anyone is actually working in debugging the app? Or if I'm just sitting here waiting for the next update to come out in hopes that it happened to be fixed?

Moderator edit: edited title for clarity 

[WavyDavey]

Sorry to hear that. I would contact support directly at contact.fitbit.com, so they can open a ticket on your issue. Not sure what the problem is, as I have the same phone and no issues. But they should be able to look into what's going on in your case.

[Pretzl]

I did. 

They finally agreed to send me a proprietary charger since apparently none of the replacement chargers sold in stores have this special "reset keyhole."  

Hopefully that might work once it shows up in the mail. 😕