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Galaxy s9 plus

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-12-2018 14:26

‎04-12-2018 14:26

The flex 2 bracelet does not vibrate when a message or text is received on the galaxy s9 plus phone 

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2 REPLIES 2

‎04-15-2018 07:22 - edited ‎04-15-2018 08:31

‎04-15-2018 07:22 - edited ‎04-15-2018 08:31

Hi @Pickleball74, welcome to the community!

 

This is happening because the Samsung Galaxy S9 is not currently a supported device. 

 

The developer team is aware of the need to add new devices to the list of compatible devices. There are some users who can synchronize with non-compatible devices. If your phone meets the requirement of Minimum Supported OS (Android 4.4 KitKat), you can try the tips on this help article.

 

Note that we don't guarantee that the syncing will be successful as we are still testing on this phone model.

 

If you have any questions, feel free to let everyone know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎05-20-2018 10:06

In response to LanuzaFitbit

‎05-20-2018 10:06

It sure would be nice to get it working already. The S9+ has been out for a few months now. Itd like to be able to sync my blaze to my phone, its useless right now. 

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