Getting stats a day late

[DebJP]

Good morning,

I have a Pixel Watch 2 which I use with the Fitbit app. I am on holiday in Indonesia & I have lost my sleep stats, health metrics etc. It seems like the time is wrong  as my sleep stats show a day late & show night sleep times from 1pm - 9pm etc. I have checked both the Fitbit app & my Google watch and the time zone & time seem correct. I have cleared cache on both my watch & my Fitbit app & restarted but still the time is wrong. Hope someone can help. Thanks 

[RiekoC]

Hello @DebJP 

Sorry to see you're having issues with your stats.

Have you had a chance to try and manually select the location & timezone in the Fitbit app to your holiday location? You might need to do this rather than use the automatically set location & timezone while you're on holiday and change it back to automatic when you return home.

[DebJP]

Thank you. Ihave tried that but it hasn't made a difference. Still getting
sleep stats for the previous night the next day & lists it at the incorrect
time. I just might have to wait until I return home & hopefully everything
will reset.

[DebJP]

Thank you for all the advice. I have arrived home & everything seems to have reset & all stats have returned.

[RiekoC]

Hello @DebJP 

Thank you for the update. We're so happy to see that everything seems to be back to normal after you arrived home.