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Goal notification not shown in Challenges

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‎05-27-2020 06:07 - last edited on ‎06-05-2020 12:38 by Fitbit Moderator

‎05-27-2020 06:07 - last edited on ‎06-05-2020 12:38 by Fitbit Moderator

Goal notificatuin is not shown in challenges 😒 

 

Moderator Edit: Clarified subject

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‎06-05-2020 12:34

‎06-05-2020 12:34

Hi @MarisolR, welcome to the Community Forums! 

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Keep me posted and let me know if you have any additional questions. 

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