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Google Pixel 3 and Fitbit compatibility

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‎11-13-2018 14:17 - last edited on ‎11-14-2018 11:40 by Moderator Alum

‎11-13-2018 14:17 - last edited on ‎11-14-2018 11:40 by Moderator Alum

I just switched from an iPhone 7 to the Pixel 3, and now my Blaze will sync my activity, but it will not sync my messages, calls, and other notifications. Is there something I can do to fix the settings to change this or is the Pixel 3 just not compatible with notifications?

 

Moderator edit: Updated title for clarity

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‎11-14-2018 11:24 - last edited on ‎04-01-2025 10:18 by Fitbit Moderator

‎11-14-2018 11:24 - last edited on ‎04-01-2025 10:18 by Fitbit Moderator

Welcome to the Community Forums @Human17! 🙂

I'm sorry to hear that you're no longer getting notifications on your Google Pixel 3. I'd like to help you out with this.

The Google Pixel 3 is not in the list of compatible devices, so I would say this is the reason why you're no longer receiving your notifications unfurtunately.

Hope this answers your question and if you need anything else, I'm here to help!

PS. I'm moving your post to the Android app board for categorization purposes.

Ferdin | Community Moderator, Fitbit

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‎11-14-2018 12:05 - edited ‎11-14-2018 12:06

‎11-14-2018 12:05 - edited ‎11-14-2018 12:06

@Human17 You're lucky it will sync your activity. I've had my Pixel 3 for 10 days, and it's synced to my Zip a total of 3 times. I thought I was all set after the Android update last night, but no syncs today. I've been syncing to my old Galaxy, but I have to return that for my trade-in now. Guess I'll need a new tracker.

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‎11-21-2018 11:36

In response to FerdinandFitbit

‎11-21-2018 11:36

Thanks. Luckily, we were able to navigate through some settings and get it to work again. 

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‎11-24-2018 11:36

In response to Human17

‎11-24-2018 11:36

Hi there. I've just got a pixel 3 too. How did you manage to sync it?

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‎11-25-2018 13:40

In response to Gillianeaf

‎11-25-2018 13:40

Well, I'm not sure my Pixel 3 and my Zip are syncing anymore. They seem to
be after the Google update and the Fitbit update to 2.83, but they don't
seem to be syncing anymore. The only syncing I can confirm is to my Windows
10 app now.
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