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Google Pixel 3 --- no longer a compatible device???

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‎09-10-2019 08:54

‎09-10-2019 08:54

I have been trying to get my Google Pixel 3 to sync with Fitbit and at first it couldn't locate the Versa, but now is not pairing it. I went to follow the regular steps and checked the compatible device list just to make sure and the Google Pixel 3 is NO longer on the list!!!! (It used to be on the list because I checked it before I got the new phone) What? It only had Google Pixel and Pixel 2. What am I supposed to do now with a new phone and new fitbit?

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3 REPLIES 3

‎09-10-2019 19:58

‎09-10-2019 19:58

You are right, the Pixel 3 was listed as compatible before they went to the drop down menu. Sceenshot I took a few weeks ago showed it on the list. I have not had any issues to date with my Pixel 3. This might just be an oversight.

 

Screenshot 2019-08-22 at 8.09.59 AM.png

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎09-11-2019 07:34

In response to wtksk8r

‎09-11-2019 07:34

Thanks for the screenshot - I knew it used to connect but feel like I'm crazy ever since it's stopped. It is just nutty that I used to get notifications from my Alta to my Pixel 3 but now don't! Is there was way for Fitbit support to send out an announcement when/if this ever syncs? I don't feel like sharing my location/Bluetooth data with Fitbit if they don't support notifications (especially when they USED to and I got used to it). Don't take away my important features! 

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‎09-11-2019 12:14

In response to wtksk8r

‎09-11-2019 12:14

@wtksk8r @ambrosia477  Right, I have seen that screenshot, thanks; you're right, it used to be there and now it's not. I also hope it was an oversight but yesterday it took me ALL day to pair my versa back to my Pixel 3 after I unpaired it so it would sync. I don't know what's happening but I'm very frustrated!

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