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Google Wallet not working

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I have tried to set up Versa 4 wallet to use Google pay with 2 different credit cards, Visa and Discover Card.  With both, after I enter all the card details I get a message that this bank does not support tap to pay features; however, I use tap to Google Pay tap to pay features for both cards from my Pixel 6 Pro.  Both banks are listed as participating banks on the fitbit app.  Any suggestions?

 

Moderator edit: Subject for clarity.

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5 REPLIES 5

@cheronnie33 Welcome to the forums. 

Thanks for reaching out about Google Wallet on your Versa 4. Please note that there is an ongoing issue with this specific feature. It has been reported already and Fitbit is working on a solution. Keep your Fitbit app updated so that you get the latest fix. I appreciate your patience. 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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Hi there, 

I tried adding my card to my new Fitbit versa 4 which is a Barclays Bank and it didn’t let me add it onto the google pay. It keeps saying unable or something in those lines. Can you help out? 
thank you

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When with this update happen? We cant live with a watch buzzing every 2 minutes on your wrist 24/7 asking for you to upload to goigle pay or to click 2 times to use google pay.  

Bought mine to wake me in the early hours to go to work.... i cant sleep in it  i cant work in it i cant sit and watch TV in it..... its torture 

 

 

 

 

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Hi. Its hell isnt it? 

Ive had this issue all month awaiting Fitbit APP update software not fit for purpose  

Have you Noticed the APP drops out all the time too?   Its got to be something to do with this wallet issue. 😩 

 

 

 

 

 

 

 

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I see this response is from Dec. Has the fix for this been released yet?or has it at least been scheduled and can you provide the expected release date? Thank you!

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