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HR and Sleep not being tracked

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‎02-06-2019 23:44 - last edited on ‎02-07-2019 05:56 by Fitbit Moderator

‎02-06-2019 23:44 - last edited on ‎02-07-2019 05:56 by Fitbit Moderator

Synched today and app does not show either HR or Sleep data for today but other metrics are up to date. Why would this be the case ?

 

 

Moderator edit: Clarified subject

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1 REPLY 1

‎02-07-2019 05:55

‎02-07-2019 05:55

Hello @RussellM.

 

Thanks for bringing this up.

 

It is possible that this could be happening because the HR is not being tracked by the Fitbit itself. If that is the case, I'd recommend that you try to follow the step listed in this help article.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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